NCG-Comet Customer Service Review

Discussion in 'Amateur Radio Equipment Reviews' started by K8RJL, Oct 8, 2021.

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  1. K8RJL

    K8RJL Ham Member QRZ Page

    Shout out to the guys at NCG-Comet customer service. I have a 16 year old GP-3 that has moved with me seven times. Well, on my last move I misplaced the clamps that hold the aluminum post to the mast. I gave them a call today and they answered on the first ring! Spoke to a very nice gentleman who is sending me two clamps free of charge. I was fully expecting to pay for whatever I needed so to have them send the parts to me for free is a really nice gesture and much appreciated. Just wanted to share my story.

    73, Rob
     
    KP4SX and K3RW like this.
  2. VE3WI

    VE3WI Premium Subscriber QRZ Page

    +1 to that

    A few years ago I bent the upper element of my Comet SBB-7. I emailed them to inquire about buying a replacement. They brought the replacement element to Dayton for me. No charge, and a free coffee mug as well. Good folks there.
    73
    Dave, VE3WI
     

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